Contact Us: 815-673-2311
The colors of St. Mary's Hospital, Streator, Illinois
  • Careers-St. Mary's Hospital in Streator Illinois
  • HSHS St. Mary’s Hospital Patient Information

    St. Mary's Patient GuideAdvance Directives
    Advance Directives are the best way for patients to relate their wishes regarding future medical care. Members of the pastoral care staff are available to provide information and to facilitate completion of Advance Directives. Click here for the Statement of Illinois Law on Advanced Directives and DNR Orders.

    Privacy and confidentiality are every patient’s right. At HSHS St. Mary's Hospital, all communication and records about your medical condition and course of treatment will be held confidential. Hospital staff – from our physicians to our clerks – are dedicated to protecting our patients’ privacy. St. Mary's Hospital strictly adheres to the HIPAA (Health Insurance Portability and Accountability Act) privacy regulations that provide hospitals and patients with an additional means to help guarantee that patient privacy is a top priority.

    As an organization dedicated to safeguarding the patient’s medical record, St. Mary's Hospital wants patients to fully understand their medical privacy rights and know how their medical information is used. Click here to read our complete Notice of Privacy Practices.

    If you have any concerns regarding the confidentiality of your medical information, please contact St. Mary’s privacy officer at 815-673-4506.

    Hospital Charges

    St. Mary's Hospital is committed to providing our patients with useful information that will assist them in making informed health care decisions. Please refer to the following website to obtain pricing information for our services:

    Prices listed are what are billed to insurance companies, Medicare and Medicaid. Uninsured patients can apply for financial assistance through the St. Mary's Hospital Christian Care program. Information about the program is available below.

    For questions on specific charges, discounts offered, financial assistance available, please contact the HSHS Central Illinois Division Business Office at (815) 673-4555.   

    Christian Care
    Financial assistance through St. Mary’s is available.

    Click here to download information regarding income guidelines.

    Click here to download a questionnaire for Christian Care.

    Patient Registration
    At the time you enter the hospital, our patient registration staff will ask for information necessary to complete your medical records and to bill you for services rendered. Although the questions seem repetitive, we are regulated by government and third party payers (insurance companies) to obtain this information. All questions serve a purpose toward our goal of meeting your needs – whether it is physical, social or financial. The forms signed in patient registration give us permission to release information to the insurance companies and to treat you according to your physician’s orders.

    During the admission process, an identification band will be placed on your arm. We ask that it remain on until you are discharged.

    Patient satisfaction
    St. Mary’s utilizes the services of Press Ganey Associates, the industry's leader in health care customer satisfaction measurement. A survey may be mailed to you shortly following your hospital visit. If you receive a survey, please reply so that we continue to better meet our patients’ needs.

    The hospital is a very public place with many people coming in and out of your room. We cannot ensure the security of your personal items and valuables. The hospital is not responsible for lost or stolen items. Please leave jewelry, money or other valuables at home or with a loved one. If this is not possible, ask your nurse about storing your valuables in the hospital safe.

  • Visitor Guidelines

    During your stay, visits from family and friends are welcomed and encouraged; however, rest and quiet time also are important. Therefore, St. Mary's Hospital has established the following guidelines for visitors:

    • Request a nurse’s permission before bringing food.
    • Keep visits brief. Long visits may tire the patient.
    • Postpone seeing the patient if the visitor has a cold, sore throat or any contagious illness.
    • Respect the privacy of others and visit quietly.
    • Closely observe children visiting to ensure they do not disturb the other patients.
    • Leave the room while the patient receives a treatment or examination, during an emergency or when requested by medical personnel.
    • Public and handicap restrooms are located in the laboratory and emergency department waiting areas.